Unesco Green Citizens

CityTaps: Running water in urban areas

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Project begin: 03/06/2015

To help solve the problem of water scarcity, Grégoire Landel created a prepayment service bringing water to urban dwellers who do not have access to running water at home.

Leading organisation: CityTaps
The country where the team is based: Niger
Theme: Hydrology
Sub-themes: Access to water, Urban areas, Water scarcity and quality
Tag: #Africa
Selection: 2020/2021
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An estimated one billion urban dwellers lack access to clean running water in their home. Many cannot pay monthly bills and high upfront connection costs due to their irregular incomes. Substitutes such as public water points, delivery services and chlorine pills can be up to 15 times more expensive and are often of low quality and unreliable. Women and girls are most affected, spending over 200 million hours fetching water every day.

Reaching more people, reinforcing existing infrastructure

To bring running water to urban homes, Grégoire Landel created CityTaps as a solution that bridges the gap between water utility companies and the urban poor. This prepayment service comprises the world’s only smart and prepaid water meter and billing software (CTSuite). Beneficiaries use mobile money to prepay for running water with any mobile phone, at any time, for any amount. As well as dramatically improving the health and finances of city dwellers, the solution also helps utility companies become financially independent and invest in infrastructure to improve supply.

During the pilot project in Niger from 2016 to 2019,1,325 water connections were equipped with the CityTaps system, reaching 13,250 people. By 2022, Grégoire and his team want to scale to other countries, impacting 2 million people around the world.

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